Registered Nurse - CVDOU Telemetry

The Admissions clerk interfaces with visitors, patients, family, and physicians on phone and in person for patient admission to Baylor Scott and White Surgical Hospital at Fort Worth and Baylor Scott and White Surgical Hospital Outpatient Center. Duties and responsibilities include:

• Performs clerical duties involved with admission of patients, keeping delays to a minimum
• Ensures identification, insurance and all Admissions paperwork is scanned into the PAS system
• Directs patient to appropriate area upon arrival
• Ensures patient is registered and marked properly in the PAS system
• Understands how to add a walk-in or direct admit into the PAS system
• Prepares charts/packets as assigned
• Expedites patient complaints and concerns promptly to correct department
• Answers incoming calls, responding correctly or transferring as needed
• Assists with distribution of mail and messages
• Responds promptly when code is alerted
• Logs payments, maintains daily and balance cash drawer
• Completes End of Shift duties
• Other duties as assigned

Schedule would be Monday - Friday, afternoons from 12:00 noon to 5:00 pm. Position is benefits-eligible.

Required Skills

KNOWLEDGE, SKILLS AND ABILITIES

• Basic computer skills
• Good communication and people skills.
• Basic office skills
• Excellent telephone skills - ability to screen incoming calls, adequately respond to telephone inquiries.
• Ability to maintain the confidentiality and security of sensitive, privileged communications and work product.
• Ability to utilize Electronic Heath Care Record system for documentation to patients account/record

Required Experience

EDUCATION

• High School Diploma or equivalent

LICENSURE/CERTIFICATION

• BLS required, can be obtained after hire.

SPECIFIC JOB EXPERIENCE

• Minimum 1 year customer service experience, previous medical office experience helpful

Qualifications:
KNOWLEDGE, SKILLS AND ABILITIES

• Basic computer skills
• Good communication and people skills.
• Basic office skills
• Excellent telephone skills - ability to screen incoming calls, adequately respond to telephone inquiries.
• Ability to maintain the confidentiality and security of sensitive, privileged communications and work product.
• Ability to utilize Electronic Heath Care Record system for documentation to patients account/record