Administrative Coordinator - ICU

ARIZONA SPECIALTY HOSPITAL IS CURRENTLY SEEKING A FULL TIME/DAY SHIFT BUSINESS OFFICE SPECIALIST FOR THE FRONT OFFICE. NO NIGHTS, HOLIDAYS OR WEEKENDS!

The Business Office Specialist interfaces in a professional manner with patients and families, physicians, staff and visitors to the Hospital. Under the direction of the Business Office Supervisor, is responsible for covering any aspect of the Front End Business Office.

This position is responsible for:

• Operates telephone system including receiving incoming, calls, taking messages if needed, identifying nature of call and transfers
• Performs clerical duties including distribution of mail, monitoring office supplies and monitoring postage meter.
• Meal ticket sales and daily total spreadsheet
• Face sheet audits- Making sure all Demographic/Insurance information is in Cerner accurately and complete.
• Daily spreadsheet of cash drawer total
• Check in patients and retain check-in spreadsheet
• Registration of patients who check in for pre-op testing and/or surgery- scanning in paperwork (identification, insurance cards, any paperwork)
• Call all patients with money due to advise and setup payment or payment arrangements
• Daily Deposit
• Make copies of insurance payments and correspondence
• Enter implant/Covid/EKG/Lab/X-Ray charges
• Other duties as assigned by Business Office Supervisor and/or Manager.

Required Skills

• High school diploma or equivalent required.
• Minimum 2-4 years hospital or medical office experience required.
• CERNER Revenue Cycle experience preferred.
• Proficient computer software skills (Microsoft Office Products including Excel and Outlook)
• Effective communication skills with staff members, patients and their families
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Extreme multi-tasker
• Ability to understand the need for confidentiality in the work assigned to you.

Required Experience

Qualifications:

• High school diploma or equivalent required.
• Minimum 2-4 years hospital or medical office experience required.
• CERNER Revenue Cycle experience preferred.
• Proficient computer software skills (Microsoft Office Products including Excel and Outlook)
• Effective communication skills with staff members, patients and their families
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Extreme multi-tasker
• Ability to understand the need for confidentiality in the work assigned to you.