Pharmacy Technician Fulfillment Center

Responsible for providing order processing support for fulfillment and/or provide assistance in the preparation and distribution of prescription medication via the use of the fulfillment system. Follows standard operating procedures and performs duties in accordance with Company policies and procedures.

• Using Walgreens prescription data entry procedures and guidelines, processes new patient registration by entering data into appropriate system. Handles patient prescription requests within HIPAA guidelines and enters refill orders for processing. Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes). Resolves all data entry related exceptions.
• Run automated machinery, sort medications, transition inventory through different workflow stages with a focus on quality control.
• Count and fill prescriptions, affix labels, pack and ship. Clean and help maintain machinery and maintain an orderly work area.
• Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements.
• Provides assistance to Pharmacists, both those in the facility and those at other locations. Identifies and communicates issues to senior level staff as appropriate.
• Must obtain active technician license or certification within the first 90 days, and maintain an active technician license or certification.

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

• High School Diploma or GED.
• Must be fluent in reading, writing, and speaking English.
• Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
• Basic Search Engines skills to include opening a browser, typing in URLs in the correct location, using a search engine, bookmarking a site, navigating using back/forward/stop buttons, and filling out forms online.
• Intermediate level keyboarding skills (at least 25 WPM, touch typing, formatting documents).
• Willing and able to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation.
• Willing and able to carry up to 50 pounds with or without reasonable accommodation.
• Willing and able to work a flexible shift.
• 18 years of age or older.

• PTCB or ExCPT certification.
• At least one year of pharmacy technician experience in a retail, fulfillment or call center environment.
• Experience providing customer service to internal and external customers, including meeting quality and productivity standards for services.
• Intermediate to advanced level keyboarding skills (at least 35 WPM, touch typing, formatting documents)