Information Technology Engineer I - Network Engineer

Summary:

The Enterprise Backup Engineer I - (EBE I) is a strategic position providing technical skill and expertise in the areas of Enterprise Data Protection; to include Data Storage, Data Backup, System Backup, Data Security, System/Data Backup Recovery and Disaster Recovery.

The EBE I will develop strategies and plans for the full life cycle management of server systems backups and system data. The EBE I is responsible for design, install, maintenance, availability, capacity planning and monitoring of critical backup systems, maintaining compliance and data retention policies and other related backup components. The EBE I will administer solutions based on business requirements and knowledge of appropriate systems and system software. The EBE I must possess knowledge and leadership in emerging backup and data protection strategies and technologies such as; IT business continuity, replication, encryption, de-duplication, virtual tape, backup software, cloud backup solutions and Disaster Recovery. The EBE I also maintains documentation detailing current state of the enterprise backup environment.

Day to day activities include backup configuration, backup agent deployment, file recovery, data recovery, system recovery, monitoring and management of backup environment, performance tuning, problem solving, capacity planning, scripting for automating of tasks, data movement, software configurations, product evaluation, and addressing compatibility issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for backup technologies, providing training and direction to other technical staff that perform the bulk of the first and second level support tasks.

Responsibilities:

• Strategy and Planning- Coordinates the future state of the backup environment for CHRISTUS information management. Works with peers and leaders to define system standards. Assist in designing backup solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments.
• System Engineering- Assist in analysis of backup configurations for critical corporate resources; evaluates changes and additions for proposed system acquisitions and provides critical input to the decision-making process relative to integration, operations, cost, resource requirements, and maintenance; develops plans and recommendations to improve the performance and efficiency of the backup environment; addresses all aspects including hardware, software, outside services, etc.; prevents unplanned disruptions, especially of critical systems.
• System Integration- Integrates backup components, subsystems, and facilities into the existing technical environment; assesses storage systems interoperability, replication, operational recoverability and impact on other systems; installs, configures, and verifies the operation of storage network components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects.
• System Management- Implements and oversees a proactive process to collect and report data and statistics on the storage environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the storage network; provides training to IM associates and clients as needed
• Training and Certification- Maintains in-depth knowledge and current certification in backup technologies including but not limited to; Dell/EMC Data Protection Suite, Veritas, Netbackup, BackupExec, IBM Spectrum Protect, Rubrik or other enterprise backup solutions.
• Performs other duties as assigned.

• Bachelor's degree in Computer Science, Engineering, Math or related field or equivalent experience (3 years) required.
• Intermediate technical knowledge of NAS, DAS, SAN and Object Storage.
• Technical experience with backup solutions and architecture including administration, configuration and troubleshooting of EMC Networker Applications and Data Domain/Quantum hardware.
• Experience with VMware or Microsoft Hyper-V virtualization technologies.
• Experience with maintaining a tiered storage and backup environment.
• Experience in Cloud Storage Technologies.
• Experience in Virtual Tape Library Management.
• Knowledge of Disaster Recovery policies and procedures.
• Hardware/Software experience with one or more of the following models is required:
• EMC Data Domain, EMC Isilon,
• Quantum Tape Libraries
• NDMP Backup
• Virtual Tape Libraries
• HP Storage product lines
• Knowledge of local and wide area networking on multiple platforms: Windows, Unix, Linux and VMware, Microsoft Hyper-V; network protocols and routing; network, server, and host operating systems; IP networking, Active Directory/LDAP, internet and intranet technologies; email, groupware, office automation and collaboration technologies; Windows desktop OS; server hardware, software, and administration.

• A total of three (3) years of experience in large corporate systems environment with a wide variety of Information Management systems, networks and technologies required.
• Minimum of two (2) years of experience with Backup Administration, Backup Configuration.
• Prior experience in a health care systems environment is a plus.

• One or more of the following storage networking certifications recommended:EMC Certified Professional/Engineer, Microsoft Certification, Veritas NetBackup, HP Data Protector, Symantec, Veeam, Tivoli Storage Manager, SNIA or equivalent.