Medical Assistant - Float Pool

Department: Ambulatory Clinics

Schedule: As needed, PRN, Monday-Friday

Location: Novi, MI and surrounding cities

GENERAL SUMMARY:

Under direct supervision of the provider and/or nursing leadership, the Medical Assistant performs a variety of administrative and clinical tasks to assist in the quality and compassionate care provided to patients. These duties may include but are not limited to the greeting and escorting of patients to the exam room, obtaining medical histories, the measurement and recording of vital signs, preparing patients for an examination/procedure, and assisting the provider during the examination/procedure.

PRINCIPLE DUTIES AND RESPONSIBILITIES (Please Note: The following duties and responsibilities may not apply to all ambulatory areas):

• Escort patient to room and prepares patient for examination, procedure, and treatment.
• Obtain vital signs and record in the electronic health record (EHR).
• Obtain and record patient history employing critical thinking skills.
• Prepare for, set up and assist with examinations, procedures, and treatments per protocols, policies, and procedures.
• Prepare, administer, and document oral, parenteral medications and immunizations as ordered by the supervising provider. Consistently follow the six rights of medication administration. Maintains accurate immunization and medication administration records.
• Document care provided during patient visit in the EHR.
• Recognize and respond to emergencies.
• Actively monitor and respond timely to patient requests via telephone encounter, In Basket message and/or My Chart according to identified time frames and documents responses in the EHR.
• Enter medication, radiology, and lab orders in the electronic health record per protocol for provider sign off.
• Discharge patient providing after visit instructions to patient and/or caregiver as directed by the provider.
• Prepare medication refill/request for provider review and signature in EHR.

EDUCATION/EXPERIENCE REQUIRED:

• High school diploma or G.E.D. equivalent.
• Basic computer knowledge and keyboarding skills preferred.
• Ability to perform a wide variety of clinical skills as related to ambulatory patient care preferred.
• Ability to problem-solve preferred.
• Possess effective interpersonal and communication skills preferred.
• EPIC (Electronic Medical Record) experience preferred.

CERTIFICATIONS/LICENSURES REQUIRED:

• Current BLS-C upon hire or successful completion by end of orientation

Additional Requirements:

• Graduate of a Medical Assistant program with completion of a formal clinical externship (160 hour minimum). OR
• Graduate from a Medical Assistant program without completion of a clinical externship but with a minimum one-year experience in clinical medical assisting within the past five (5) years. OR
• Current Professionally Recognized Medical Assistant Certification with a minimum of one year of experience in clinical medical assisting. OR
• Licensed Practical Nurse (LPN). OR
• Licensed Paramedic/Emergency Medical Technician (EMT) with at least one year clinical experience in clinical medical setting within the past five (5) years. OR

• Military trained medical personnel with at least one-year clinical experience in clinical medical setting within the past five (5) years.

Must Successfully complete all components of Ambulatory orientation as defined by Henry Ford Health.

• Organization: Henry Ford Ascension Medical Group MI
• Department: Physician Support Services 001
• Shift: Day Job
• Union Code: Not Applicable