Pharmacy Technician - Customer Service

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Looking for a career that rewards you? As a Front End Pharmacy Technician with Omnicare, you will find not only rewarding work in your community, but a team focused on providing a supportive and innovative team environment for all members.

Day In The Life:

As a Front End Pharmacy Technician, you will perform order entry tasks and collaborate with other team members in the medication dispensing process at our closed-door pharmacy. Our front-end team is focused on entering in orders, working alongside the pharmacist to ensure accuracy, and providing best in customer service. Additional tasks and responsibilities include:

• Triaging customer service requests by department, urgency, and information/response required

• Calculating and/or verifying correct dosage based on prescriptions

• Assist in reviewing the narcotic Rx's are back in timely manner

• Providing dispensing pharmacist with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags

• Creating and maintaining accurate customer records

The Team and Rewarding Benefits:

Omnicare, a CVS Health Company, provides care to those in skilled nursing facilities, assisted living communications, and chronic care settings.

Although Omnicare pharmacies are not open to the public, you'll work amongst great colleagues in a supportive environment aligned with the company's mission, allowing our customers to focus on giving their patients the best care.

In addition, we offer the following benefits:

• Competitive pay and comprehensive benefits

• Paid training, tuition support, cross-training opportunities

• FREE business, leadership, and development courses

• Employee discount programs

• Affordable back-up child and elder care

• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)

• And more!

Pay Range:

• $17.00 - $25.15/hr.

Required Qualifications

What You Bring:

• Certification/licensed/registered pharmacy technician or as required by state law

• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications

Additional Skills/Experience, but not Required:

• Prior experience in the long-term care industry

• PTCB National Certification

Education

• Verifiable High School Diploma or GED

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $28.46

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .

• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.